Customer texts a photo at 2am. AI reads it, suggests the likely problem, lists the parts to bring, and drafts the ETA reply. Plus marketing intelligence Housecall Pro can't match.
Customer texts a photo of water pouring from under their sink. AI looks at it, suggests the likely cause (P-trap leak vs. supply line vs. garbage disposal — with alternatives), recommends the parts to bring, drafts the customer reply with your ETA based on live traffic, and queues the dispatch. You're driving with the right parts in the truck before you're fully awake.
| Under-sink leak photo | Likely cause + parts list (P-trap, supply, disposal seal) |
| Water heater photo | Reads the model + age plate, flags end-of-life |
| Slow drain / backup | Suggests cable size, snake length, augers to bring |
| Customer text-only | Asks 2 follow-up questions, drafts your reply |
| Dispatch + ETA reply | Pulls live traffic, drafts "I'm 23 minutes out" text |
AI suggestions are starting points, not diagnoses — your call always overrides. Customer photos are encrypted, faces auto-blurred, and deleted from triage logs after 30 days unless attached to a job record.
Housecall Pro can't. ServiceTitan doesn't read photos.
Google Local Services paid you back more than four to one. Yelp roughly broke even. The "emergency plumber" search ad booked 6 calls last week — and you can see exactly what each one cost. One phone number — sources tracked automatically. We pull call data from Google and Yelp's own dashboards, track scans on QR-coded fridge magnets and referral links, and let the AI receptionist ask the rest. All matched against your ad spend in one screen. Most field-service tools can't do this — and the ones that come close charge per tech for a fraction of it.
Call → triage → dispatch → on-site work → photos → invoice → follow-up → recurring service plan. Every step flows into the next on its own. You enter a job once; the system carries it from there. Less typing, less remembering, more brain space for the actual work. And the code and data are yours, day one and day one thousand.
I know a contractor out of state who wanted to modernize his business — get the AI working, fix the marketing, automate the office. He didn't have time to learn it himself, so he brought on a partner who did. The partner now runs the office, the systems, the AI side. He's still in the field. They split the company 50/50.
That's the modern playbook for getting your business ahead — give up half of it, forever, to a partner who handles the tech side. Hausstack is the third option. We do the tech partner's job. You don't give up a single point of equity.
| Path to a modern plumbing business | What it costs you |
|---|---|
| 50/50 tech partner | Half of every dollar you make — forever |
| Hire an office manager + after-hours dispatcher + marketer | Time, payroll, and the focus that belongs on the work |
| Stay scattered on Housecall Pro + answering service + spreadsheets | Your weekends, your sleep, and the growth ceiling you keep hitting |
| Hausstack | Nothing. The code and data are yours. |
You get the modern, AI-driven operation — without handing over equity, building a department, or living in a pile of disconnected tools.
Because the system is built around how your shop actually runs, there's nothing weird to memorize. It looks like how you already work — just faster. Less time training new hires. Fewer "where do I click?" calls in the middle of a service call.
Off-the-shelf field apps run your jobs. This runs your whole business — and does things they can't do at any price, especially at 2am.
| Off-the-shelf field app | Hausstack | |
|---|---|---|
| Lead capture, dispatch, invoicing, payments | ✓ | ✓ |
| QuickBooks sync | ✓ | ✓ |
| AI phone receptionist | add-on | included |
| Emergency triage AI from customer photo + text | ✗ | ✓ |
| Marketing intelligence — ROI per lead source | ✗ | ✓ Live dashboard |
| AI quote drafting from photo or voicemail | ✗ | ✓ |
| Equipment lifecycle tracking (water heater age, fixture install date) | basic | ✓ + auto-renewal outreach |
| New AI feature added to your system | ~yearly | every other month |
| Customer portal under your business name (not theirs) | ✗ | ✓ |
| You own the code & data | ✗ | ✓ |
| Done-for-you data migration from your current software | DIY export | we handle it · week 1 |
Built around how you actually run — so it triages 2am photos before the truck rolls, recovers missed emergency calls, and shifts spend toward the sources that actually book jobs. The first call is honest, no pressure — we'll only build it if it makes sense for your shop.
Whatever you're on today — Housecall Pro, ServiceTitan, FieldEdge, FieldPulse, Workiz, QuickBooks — we pull your customers, equipment installed (water heaters, fixtures, install dates), service history, and price book into your new system in week one. Photos and historical job notes follow in week two. We do not rip out your old system on day one. Your current system runs side-by-side until you've signed off on every record.
Your data is encrypted both when moving and when stored. Privacy agreement signed before anything moves. Old exports deleted once you're live. Nothing imported automatically without you reviewing it first.
Pricing is fixed and quoted to your build — you'll know the number before anything starts. Here's what's in it.
No per-tech fees.
Best fit: residential/service plumbing contractors with 2–8 trucks doing roughly $1M–$3M+ in annual revenue, with enough emergency call volume for AI triage and recurring service plans to actually pay off.
High after-hours call volume, complex commercial workflows, multi-location operations, custom accounting workflows, or unusually messy migrations are scoped separately.
Book the call →Most LA contractors are still on a generic Wix or GoDaddy template that doesn't reflect the business they actually run. While we're building your software, we can build a modern custom website to go with it — your branding, your photography, plus your customer portal login, online booking, payments, and review links right on the homepage. One launch day, one team, one bill. Bundled into your build, it's a fraction of what a standalone site costs.
CURRENTLY TAKING 3 NEW CONTRACTORS PER QUARTER · LA AREA FIRST
Thirty minutes on Zoom — or 90 minutes over lunch if you're in LA. Bring your last 90 days of calls, ads, and the last 3 emergency calls you wish you'd handled differently. We'll look for where leads are leaking and whether Hausstack can realistically pay for itself. No pitch — I'll listen first.
Currently taking 3 new contractors per quarter · LA area first